Terms & Conditions

Welcome to spiceharbour.in (“Website”). These Terms and Conditions (“Terms”) govern your use of our Website and services. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using the Website.


1. About Us

Business Name: Spice Harbour
Address: 30/382, Puthenpurackal, Chevayour PO – 673017, Kovoor, Kozhikode, Ward 21, Kozhikode Co-operation
Email: spiceharbourclt@gmail.com

Spice Harbour provides pickles and spices for health-conscious consumers and diaspora communities.


2. Eligibility

By using the Website, you represent and warrant that:

  • You are at least 18 years of age or have obtained consent from a legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • You will use the Website in compliance with applicable laws.

3. Products and Services

We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions, prices, or other content on the Website are error-free. All products are subject to availability, and we reserve the right to discontinue any product at any time.


4. Pricing and Payments

  • All prices listed on the Website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • We accept payments via secure third-party payment processors. By providing payment information, you warrant that you have the legal right to use the payment method provided.
  • We reserve the right to modify prices without prior notice.

5. Shipping and Delivery

  • Shipping timelines will be communicated during checkout. However, delivery times are estimates and may vary due to unforeseen circumstances.
  • Risk of loss and title for products pass to you upon delivery.
  • Ensure your shipping address is accurate, as we are not responsible for non-delivery due to incorrect addresses.

6. Returns and Refunds

  • Products can be returned within 15 days of delivery, provided they are unused, unopened, and in their original packaging.
  • Refunds will be processed after inspection and approval of the returned product.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

For more details, contact us at spiceharbourclt@gmail.com.


7. User Conduct

By using the Website, you agree not to:

  • Engage in any fraudulent or illegal activities.
  • Use the Website to harm, harass, or defame others.
  • Upload or transmit malicious software or viruses.
  • Violate any applicable laws or regulations.

8. Intellectual Property

All content on the Website, including text, images, graphics, and trademarks, is the intellectual property of Spice Harbour or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.


9. Disclaimer of Warranties

The Website and its content are provided on an “as-is” and “as-available” basis without warranties of any kind, express or implied. We do not guarantee that the Website will be error-free, secure, or uninterrupted.


10. Limitation of Liability

To the fullest extent permitted by law, Spice Harbour shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of products. Our total liability shall not exceed the amount you paid for the product in question.


11. Indemnification

You agree to indemnify and hold Spice Harbour harmless from any claims, liabilities, or expenses arising from your violation of these Terms or misuse of the Website.


12. Third-Party Links

The Website may contain links to third-party websites. Spice Harbour is not responsible for the content, policies, or practices of these external sites.


13. Termination

We reserve the right to terminate or restrict your access to the Website at our discretion, without notice, if you violate these Terms.


14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kozhikode, India.


15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.


16. Contact Us

For any questions or concerns, please contact us at:

Spice Harbour
Email: spiceharbourclt@gmail.com
Address: 30/382, Puthenpurackal, Chevayour PO – 673017, Kovoor, Kozhikode, Ward 21, Kozhikode Co-operation