Privacy Policy

Introduction

Welcome to Spice Harbour Company Ltd (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, spiceharbour.in (“Website”). This policy is compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller Information

Spice Harbour Company Ltd is the data controller responsible for your personal data. You can contact us at:

Address: 30/382, Puthenpurackal, Chevayour PO – 673017, Kovoor, Kozhikode, Ward 21, Kozhikode Cooperation
Email: spiceharbourclt@gmail.com

2. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Information: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: Payment card details or transaction information.
  • Account Information: Login credentials (if you create an account).
  • Usage Data: Information about your interaction with our Website, including IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: See our Cookie Policy for details.

3. How We Use Your Data

We process your personal data for the following purposes:

  • To provide and deliver our products.
  • To manage orders, payments, and shipping.
  • To communicate with you about your orders, inquiries, or updates.
  • To improve our Website and services through analytics.
  • To comply with legal obligations or respond to lawful requests.

Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Consent (e.g., for email marketing).
  • Performance of a contract (e.g., fulfilling your orders).
  • Legal obligations (e.g., tax and accounting regulations).
  • Legitimate interests (e.g., improving our services).

4. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, IT services, and marketing.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once retention is no longer necessary, your data will be securely deleted or anonymized.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure encryption protocols.
  • Regular system updates and audits.
  • Restricted access to personal data.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restrict Processing: Request limitations on how we process your data.
  • Right to Data Portability: Request transfer of your data to you or another organization.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time for processing based on your consent.

To exercise your rights, contact us at spiceharbourclt@gmail.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For more details, see our Cookie Policy.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your data, such as standard contractual clauses or reliance on adequacy decisions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Website with the revised “Effective Date.” We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Spice Harbour Company Ltd
Email: spiceharbourclt@gmail.com
Address: 30/382, Puthenpurackal, Chevayour PO – 673017, Kovoor, Kozhikode, Ward 21, Kozhikode Cooperation